Careers
Please check our open positions below. If you don’t see a position that interests you,
Please apply through hr@foodzoned.com to let us know how you can make a difference at Foodzoned.
Please apply through hr@foodzoned.com to let us know how you can make a difference at Foodzoned.
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BUSINESS DEVELOPMENT ASSOCIATE
JOB PROFILE
• Explain the Concept of E-Commerce & Online Sales & Marketing to the prospective Clients • Pitch the Clients about FZ • Understand the Clients’ need • Negotiating on Commercials • Get them on board & make it LIVE on the site • Ensure the Client Relationship with the Company • Introduce innovative way of Sales & Marketing tactics
• Excellent Communication skills (Very Important) • Should be an extrovert personality • Should be quick in responding to queries involving calculations • Excellent knowledge of making Presentations & analyzing Excel sheets • Should be confident & present the sales progress of his area to the Management -
CONTENT WRITER
JOB PROFILE
• Understand and gather requirements about the product/project/campaigns • Monitoring Content Updates of assigned websites like FB, SEM for Opportunities • Development of web content for websites and portals • Well versed in research and write original content with websites, corporate communications, branding, blogs & articles • Editing and Proof reading of content • Understating of content generation for digital media • Rewriting and modifying the existing content • Conceptualization of ideas to enhance the existing products on the site • Conducting quality checks for web pages before making them live • Well Updated with trends and current affairs related to market and economy & recommend changes and updates accordingly • Direct & work with the team towards successful execution of assignments / website etc • Works with developers/IT staff to assess any technical challenges (technical troubleshooting) in displaying the content • Prepare internal and external communications including announcements, press releases, quarterly corporate reports, presentations, technical documentation, sales support, etc as needed • Write unique content for mailers on diverse topics in an engaging manner and in grammatically-correct English • Can write with SEO point of view - Web Pages, PR, FB posts, Tweets, proofreading, editing
• Experience in a similar role • Experience creating or sourcing content for websites/magazines/blogs • Basic understanding of Keyword research and frequency • Strong command over English grammar and punctuation • Excellent verbal and written communication • Ability to research into necessary topics and garner requisite information independently • A creative disposition and the ability to produce fresh content ideas • Comfortable writing pithy and original copy • Knowledge of content management across various social media platforms • Familiarity with internet marketing, SEO or web development is a plus • Person should experience into E-Commerce industry or online Space -
CUSTOMER CARE EXECUTIVE
JOB PROFILE
• Handle customers’ enquiries in a courteous and prompt manner • Manage customer expectations professionally • Devise and implement ways to enhance process workflow & customer experience • Ensure customer database is up to date and keep track of customer profile providing timely updates to management • Maintain confidentiality of customer database • Should have managed inbound process with AHT’s similar to ours (AHT = Average Handling time for a call) • Regularly monitor ecommerce sites’ activities and report any situation that appears out of the norm to immediate supervisor
• Undergraduates/graduates • 1-2 years of experience in customer service • Front-line customer service experience • Strong communicating &interpersonal skills • Customer service oriented, proactive and resourceful • Patient, understanding but firm and confident in handling customers • Has a positive attitude and passion to provide good customer service • Preferably from e-commerce or internet industry • No gap in relevant work experience • Weekends and Public Holidays are compulsory working • Email or LIVE Chat Process knowledge would be an advantage • Good verbal and written communication skills • Active listening skills • Good working knowledge of MS Office and PPT